Shipping Policy

Once you place your Jenira's Famous order, please allow our shipping team 1 - 3 business days to get your order processed, perfectly packed, and into the hands of the shipping carrier. Once processed, ground shipping averages 2 - 7 business days.

If your order does not arrive within this timeframe, please contact our customer service team at orders@lilliesq.com or give us a call at (773) 888-1073, so we can make sure that your package successfully arrives.

Shipping to PO Boxes and military APO/FPO addresses
At this time we do not ship to Military APO/FPO addresses.
All orders being shipped to a PO box will be sent via USPS.

International Orders
We are currently do not ship internationally.

Tracking your shipment
Upon shipment, customers will receive an email confirmation containing the tracking link.

Free Shipping Promos
At this time free shipping promos are only applicable for the continental United States.